matt

art

policy

orders

All prices include VAT, Postage & Packaging costs.

Accepted payment methods are PayPal (including credit or debit cards, you do not need a PayPal account), Direct Bank Transfer (BACS) or Pay On Collection (cash or card). Please select at checkout.

If you choose Pay On Collection I will be in touch usually within 1 working day with full address details (located in Beckenham, Kent) and to arrange a suitable time to meet. Postage costs will also be discounted at pickup.

Currently shipping to the UK only.

The artwork will be securely wrapped using recycled materials where possible and include a certificate of authenticity.

Orders will be dispatched within 3-5 working days (once the funds have cleared) by tracked post and/or require a signature upon receipt.

If you would like to see the artwork before you buy, contact me to book a studio visit. Full contact details can be found on the Info page.

Please note, any frame included with an artwork may have previously been used for display purposes and therefore show minor signs of wear. Frames will not be sold if their condition is unacceptable and where there is a small defect this will be mentioned in the description on the page of the specific artwork and reflected in the price.

returns

I aim to deliver quality and want you to feel good about your purchase, so if you are not completely satisfied or run into any problems, please get in touch and I’ll do my best to resolve the issue.

Refunds are issued at my discretion and requests are only considered within 14-days of sale. You may be asked to provide photographic proof where applicable.

Please note, if a return is accepted the buyer is responsible for the postage costs. A refund will be issued promptly upon receipt of the artwork provided it is in the condition listed.

privacy

Any information you provide is used solely to facilitate the services on this website. It will never be shared, nor kept beyond the duration necessary for the services.

If you wish to be removed from the mailing list, please email me with ‘unsubscribe’ in your message and your details will be deleted.